Hope Katz Gibbs

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Q&A with Dr. Howard Book, co-author The EQ Edge [Leadership Strategies]

Book review by Hope Katz Gibbs
Leadership Strategies newsletter

Dr. Howard E. Book, the author of The EQ Edge, is an associate professor in the Department of Psychiatry at the University of Toronto, and is guest faculty at the INSEAD School of Business in France. He is also a founding member of Associates in Workplace Consultation, and works with mid- and large-size corporations in enhancing the EQ of their executives and developing EQ programs for middle managers.

Hope Gibbs: You explain in your book that emotional intelligence, which you also call “street smarts,” “savvy,” or “know how,” is the personal quality that gives you a competitive edge for success. You also seem to believe that successful leaders are in touch with their emotions and that emotional intelligence is key to business and personal success. Is this something you are born with, or can be learned?

Dr. Book: It can definitely be learned. Studies in the workplace have demonstrated that an increase in emotional intelligence can lead directly to a better bottom line. For example, in a study at American Express Financial Services, a group trained in emotional skills sold 10% more life insurance than a comparison group of salespeople. The group trained in emotional competencies produced 16% higher sales than other salespeople across the company. This resulted in millions of dollars of additional sales. Interestingly, participants reported improvements in their personal lives as well.

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Leadership Strategies: March 2007 [Briefings Publications]

Contributing Editor: Hope Katz Gibbs
Volume 10, Number 2
Leadership Strategies
www.briefings.com

In addition to helping to adapt articles for this 8-page newsletter, Hope conducted a Spotlight Q&A with Dr. Eddie Erlandson and his wife Kate Ludeman, authors of “Alpha Male Syndrome.” She had an Exclusive Interview with Paul Hogan, owner of Home Instead Senor Care.

READ ENTIRE ARTICLES BY HOPE:
• Dr. Eddie Erlandson and Kate Ludeman help leaders find out if they are in the Alpha Zone
• Paul Hogan explains why he has an unshakable conviction to inspire others

Copyright by Briefings Publishing Group, a division of Douglas Publications, LLC. All rights reserved. Reproduction of these issue samples in whole or in part without permission is prohibited. For more information, visit www.briefings.com.

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Leadership Strategies: February 2007 [Briefings Publications]

Contributing Editor: Hope Katz Gibbs
Volume 10, Number 2
Leadership Strategies
www.briefings.com

In addition to helping to adapt articles for this 8-page newsletter, conducted a Spotlight Q&A with Lisa McLeod, and consultant to the Fortune 500 and author of “Forget Perfect.” Also had an Exclusive Interview with Brian Chavis, owner of the ARGroup and the upcoming president of the Loudoun County Chamber of Commerce.

READ ENTIRE ARTICLE BY HOPE:
• Lisa McLeod advises “Forget Perfect to be a better leader”
• Brian Chavis is “Bringing Employees to Consensus”

Copyright by Briefings Publishing Group, a division of Douglas Publications, LLC. All rights reserved. Reproduction of these issue samples in whole or in part without permission is prohibited. For more information, visit www.briefings.com.

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Leadership Strategies: January 2007 [Briefings Publications]

Contributing Editor: Hope Katz Gibbs
Volume 10, Number 1
Leadership Strategies
www.briefings.com

In addition to helping to adapt articles for this 8-page newsletter, conducted an Exclusive Interview with U Jin Her, founder of Blue Skies Consulting, about how he used his leadership skills to relocate his entire New Orleans-based team in the aftermath of Hurricane Katrina.

READ ENTIRE ARTICLE: Taking control during a crisis, by Hope Katz Gibbs …

Copyright by Briefings Publishing Group, a division of Douglas Publications, LLC. All rights reserved. Reproduction of these issue samples in whole or in part without permission is prohibited. For more information, visit www.briefings.com.

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"I get by with a little help from my friends," says Hope, who gives special thanks to:

• MICHAEL GIBBS, website illustration and design: www.michaelgibbs.com
• MAX KUKOY, website development: www.maxwebworks.com
• STEVE BARRETT, portrait of Hope on Bio page: www.stevebarrettphotography.com

Contact HOPE KATZ GIBBS by phone [703-346-6975] or email.

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